TERMS OF SERVICE

Abelar AI Solutions Limited
Effective Date: March 1, 2026
Last Updated: March 1, 2026

1. ACCEPTANCE OF TERMS

Welcome to Abelar AI Solutions Limited ("Abelar AI," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website (https://abelarai.com), services, products, and content (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Abelar AI Solutions Limited, a company incorporated in Ghana under the Companies Act, 2019 (Act 992).

Additional Terms: Specific services may be subject to additional terms and conditions, which will be made available to you when you engage those services. In the event of a conflict, the specific terms will prevail over these general Terms.

2. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date at the top of these Terms
  • We will notify you of material changes via email or prominent notice on our website
  • Continued use of our Services after changes constitutes acceptance of the modified Terms

Your Responsibility: You are responsible for regularly reviewing these Terms to stay informed of any updates.

If you do not agree to the modified Terms, you must discontinue use of our Services immediately.

3. ELIGIBILITY

3.1 Age Requirement

You must be at least 18 years of age to use our Services. If you are under 18, you may only use our Services with the involvement and consent of a parent, guardian, or educational institution.

3.2 Business Entity

If you are using our Services on behalf of a business, organisation, or other legal entity, you represent and warrant that:

  • You have the authority to bind that entity to these Terms
  • The entity is duly organised and validly existing under applicable law
  • You have obtained all necessary approvals to enter into this agreement

3.3 Legal Capacity

By using our Services, you represent that:

  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from using our Services under applicable law
  • You will comply with all applicable laws and regulations

4. DESCRIPTION OF SERVICES

Abelar AI provides artificial intelligence, machine learning, and data science consulting and development services, including but not limited to:

Consulting Services:

  • AI strategy and roadmap development
  • Data science consulting
  • Machine learning feasibility studies
  • AI governance and ethics advisory

Development Services:

  • Custom machine learning model development
  • Natural language processing (NLP) systems
  • Computer vision solutions
  • Predictive analytics platforms
  • AI-powered web and mobile applications
  • Database design and optimization
  • Cloud infrastructure setup and management

Education and Training:

  • Corporate AI training programs
  • University workshops and hackathons
  • Remote learning programs
  • Technical skills development

Support Services:

  • Model deployment and maintenance
  • Performance monitoring and optimization
  • Technical support and troubleshooting

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with or without notice.

5. USER ACCOUNTS

5.1 Account Creation

Some Services may require you to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access or security breach

5.2 Account Responsibility

You are responsible for all activities that occur under your account. You agree to:

  • Not share your account credentials with others
  • Not allow others to access your account
  • Not create multiple accounts to circumvent our policies
  • Not impersonate others or provide false information

5.3 Account Termination

We reserve the right to suspend or terminate your account at any time if:

  • You violate these Terms
  • Your account is used for fraudulent or illegal activities
  • We are required to do so by law
  • We cease offering the Services

You may terminate your account at any time by contacting us at [email protected].

Upon termination:

  • Your right to access the Services immediately ceases
  • We may delete your data (subject to legal retention requirements)
  • Accrued obligations (e.g., unpaid fees) remain enforceable

6. ACCEPTABLE USE POLICY

You agree to use our Services only for lawful purposes and in accordance with these Terms.

6.1 Prohibited Activities

You agree NOT to:

Illegal Activities:

  • Use our Services for any illegal or unauthorized purpose
  • Violate any applicable laws, regulations, or third-party rights
  • Engage in fraud, money laundering, or other financial crimes
  • Distribute or facilitate distribution of illegal content

Security and Integrity:

  • Attempt to gain unauthorized access to our systems or networks
  • Introduce viruses, malware, or malicious code
  • Interfere with or disrupt the Services or servers
  • Bypass security measures or authentication mechanisms
  • Conduct vulnerability testing without written permission

Misuse of Services:

  • Use our Services to develop competing products or services
  • Reverse engineer, decompile, or disassemble our software
  • Scrape, crawl, or harvest data from our website without permission
  • Use automated systems (bots) to access the Services
  • Overload our systems with excessive requests

Harmful Content:

  • Upload, transmit, or distribute harmful, offensive, or illegal content
  • Harass, threaten, or intimidate others
  • Infringe on intellectual property rights
  • Spread misinformation or engage in deceptive practices

Data Misuse:

  • Use our Services to process data without proper authorization
  • Violate data protection or privacy laws
  • Expose sensitive data (PII, financial data) without proper security

6.2 Consequences of Violation

Violation of this Acceptable Use Policy may result in:

  • Immediate suspension or termination of Services
  • Legal action and prosecution
  • Referral to law enforcement
  • Liability for damages

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Abelar AI's Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

  • Website design, text, graphics, logos, and images
  • Software, code, algorithms, and models
  • Trademarks, service marks, and branding
  • Documentation, training materials, and methodologies

are owned by Abelar AI Solutions Limited or our licensors and are protected by:

  • Copyright laws (Ghana and international)
  • Trademark laws
  • Trade secret laws
  • Other intellectual property laws

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purpose only.

7.2 Client-Developed Solutions

Work Product: When we develop custom AI solutions, machine learning models, or software for you under a paid engagement:

Ownership: Unless otherwise specified in a separate written agreement (Statement of Work, Master Services Agreement):

  • Deliverables: You own the specific deliverables created exclusively for you (e.g., trained ML model, custom application)
  • Pre-Existing IP: We retain ownership of our pre-existing IP, frameworks, methodologies, and general knowledge
  • Tools and Frameworks: We retain rights to reusable tools, libraries, and frameworks developed or used
  • Learnings: We retain the right to apply general learnings and insights to future projects

License Back: You grant us a license to use your data and feedback to improve our Services (anonymized and aggregated where appropriate).

7.3 User-Generated Content

If you submit content to us (e.g., project descriptions, feedback, data for analysis):

  • You retain ownership of your content
  • You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content for the purpose of providing Services
  • You represent that you have the right to submit such content
  • You agree we may use anonymized, aggregated data derived from your content

7.4 Trademarks

"Abelar AI," our logo, and other marks are trademarks of Abelar AI Solutions Limited. You may not use our trademarks without prior written permission.

7.5 Copyright Infringement

If you believe content on our Services infringes your copyright, contact us at: Email: [email protected] Subject: Copyright Infringement Claim

Include:

  • Your contact information
  • Description of the copyrighted work
  • Location of the infringing content
  • Statement of good faith belief
  • Statement under penalty of perjury that information is accurate
  • Your physical or electronic signature

8. PAYMENT TERMS

8.1 Fees and Pricing

Certain Services require payment. When you purchase Services:

  • Fees: All fees are stated in the applicable currency (GHS, USD, EUR) at the time of purchase
  • Pricing: Pricing may vary based on scope, complexity, and duration of engagement
  • Quotations: We will provide a detailed quotation before commencing paid work
  • Acceptance: Signing a Statement of Work or making payment constitutes acceptance

8.2 Payment Methods

We accept payment via:

  • Bank transfer (Ghana cedis or foreign currency)
  • Mobile money (MTN, Vodafone, AirtelTigo)
  • Credit/debit cards (processed by Stripe, Paystack, or Flutterwave)
  • PayPal or other approved payment processors

8.3 Payment Terms

Unless otherwise specified in a Statement of Work:

  • Invoicing: Invoices are issued at project milestones or monthly for ongoing services
  • Payment Due: Payment is due within 14 days of invoice date
  • Late Payments: Late payments may incur interest at 2% per month or the maximum allowed by law
  • Currency: Payments are processed in the currency specified in the invoice

8.4 Taxes

All fees are exclusive of taxes. You are responsible for:

  • Value-added tax (VAT) or goods and services tax (GST)
  • Withholding taxes (if applicable)
  • Any other applicable taxes, duties, or government charges

We will provide tax invoices as required by law.

8.5 Refunds and Cancellations

Refund Policy:

  • Consulting/Development Services: No refunds for completed work. Partial refunds may be provided for work not yet commenced.
  • Subscriptions: Refunds for subscription services (if any) are handled on a case-by-case basis
  • Training Programs: Cancellations must be made at least 7 days before the event for a full refund

To request a refund: Contact us at [email protected] with your invoice number and reason.

8.6 Suspension for Non-Payment

We reserve the right to suspend Services if payment is overdue by more than 30 days. Upon payment, Services will be reinstated.

9. CONFIDENTIALITY

9.1 Definition

"Confidential Information" includes all non-public information disclosed by either party, including:

  • Business plans, strategies, and financial information
  • Technical data, source code, algorithms, and models
  • Customer lists, pricing, and proprietary methods
  • Any information marked as "Confidential" or reasonably understood to be confidential

9.2 Obligations

Both parties agree to:

  • Keep Confidential Information confidential
  • Not disclose to third parties without prior written consent
  • Use Confidential Information only for the purposes of the Services
  • Protect Confidential Information with the same care as their own confidential data

9.3 Exceptions

Confidentiality obligations do not apply to information that:

  • Is or becomes publicly available through no fault of the receiving party
  • Was rightfully possessed prior to disclosure
  • Is independently developed without use of Confidential Information
  • Must be disclosed pursuant to law or court order (with prior notice to disclosing party)

9.4 Duration

Confidentiality obligations survive for 5 years after the termination of Services, or indefinitely for trade secrets.

10. DATA PROTECTION AND PRIVACY

Your privacy is important to us. Our collection, use, and disclosure of personal data is governed by our Privacy Policy (https://abelarai.com/privacy-policy).

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Data Processing: If we process personal data on your behalf (as a data processor), we will enter into a separate Data Processing Agreement (DPA) as required by the Ghana Data Protection Act and GDPR.

Your Responsibilities: If you provide us with personal data:

  • You represent that you have obtained necessary consents
  • You comply with applicable data protection laws
  • You indemnify us against claims arising from your data practices

11. WARRANTIES AND DISCLAIMERS

11.1 Limited Warranty

We warrant that:

  • Services will be performed in a professional and workmanlike manner
  • Services will substantially conform to the specifications in the applicable Statement of Work
  • We have the right to provide the Services

Remedy: If Services do not meet this warranty, we will re-perform the Services at no additional charge. This is your sole remedy for breach of warranty.

11.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties that Services will be uninterrupted, secure, or error-free
  • Warranties that defects will be corrected

AI/ML Specific Disclaimer:

  • Machine learning models are probabilistic and may produce inaccurate or biased results
  • We do not guarantee specific outcomes, accuracy rates, or performance metrics
  • You are responsible for validating model outputs before use in production
  • Models may require retraining as data distributions change

No Advice: Our Services are for informational purposes only and do not constitute legal, financial, medical, or professional advice. Consult with qualified professionals before making decisions based on our Services.

12. LIMITATION OF LIABILITY

12.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABELAR AI SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, consequential, special, or punitive damages
  • Loss of profits, revenue, business opportunities, or goodwill
  • Loss of data or interruption of business
  • Cost of substitute services

Even if we have been advised of the possibility of such damages.

12.2 Cap on Liability

Our total aggregate liability to you for all claims arising out of or related to these Terms or the Services shall not exceed the greater of:

  • The amount you paid us in the 12 months preceding the claim, OR
  • GHS 10,000 (ten thousand Ghana cedis)

12.3 Exceptions

The limitations above do not apply to:

  • Our gross negligence or willful misconduct
  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Violations of intellectual property rights
  • Liabilities that cannot be excluded or limited by law

12.4 Basis of the Bargain

The disclaimers and limitations of liability are fundamental elements of the basis of the bargain between you and Abelar AI. We would not be able to provide Services at the agreed pricing without these limitations.

13. INDEMNIFICATION

13.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Abelar AI, our affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of third-party rights (intellectual property, privacy, etc.)
  • Your breach of confidentiality obligations
  • Content you submit or data you provide

13.2 Process

If we seek indemnification, we will:

  • Promptly notify you of the claim
  • Provide reasonable cooperation and information
  • Allow you to control the defence and settlement (with our consent)

You may not settle any claim that imposes obligations on us or admits liability on our behalf without our prior written consent.

14. TERMINATION

14.1 Termination by You

You may terminate your use of our Services at any time by:

  • Ceasing to use the Services
  • Closing your account (if applicable)
  • Contacting us at [email protected]

For paid engagements, refer to the applicable Statement of Work for termination provisions.

14.2 Termination by Us

We may suspend or terminate your access to Services immediately, without notice, if:

  • You breach these Terms
  • You engage in fraudulent or illegal activities
  • Non-payment of fees (after 30-day grace period)
  • We are required to do so by law
  • We cease offering the Services

14.3 Effect of Termination

Upon termination:

  • Your right to access the Services immediately ceases
  • You remain liable for all unpaid fees and obligations
  • Sections of these Terms that by their nature should survive (e.g., IP, liability, dispute resolution) will continue to apply
  • We may delete your data (subject to legal retention requirements and backups)

14.4 Data Retrieval

Before termination, you may request a copy of your data by contacting us at [email protected]. We will provide data in a commonly used format within 30 days, subject to technical feasibility.

15. DISPUTE RESOLUTION

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Ghana, without regard to conflict of law principles.

15.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of Ghana for any disputes arising out of or related to these Terms or the Services.

Venue: Disputes shall be resolved in the courts located in Accra, Ghana.

15.3 Informal Resolution

Before filing a formal claim, you agree to attempt to resolve the dispute informally by contacting us at [email protected]. We will make reasonable efforts to resolve the dispute within 30 days.

15.4 Arbitration (Optional)

If informal resolution fails, either party may elect binding arbitration under the:

  • Ghana Alternative Dispute Resolution Act (if applicable)
  • International Chamber of Commerce (ICC) Arbitration Rules (for international disputes)

Arbitration Terms:

  • Seat of arbitration: Accra, Ghana
  • Language: English
  • Number of arbitrators: 1 (for claims under USD $50,000) or 3 (for larger claims)
  • Costs: Loser pays winner's reasonable legal fees unless arbitrator orders otherwise

Arbitration awards are final and binding, and may be entered as a judgment in any court of competent jurisdiction.

15.5 Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to participate in class actions, collective actions, or representative proceedings.

16. FORCE MAJEURE

Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, pandemics)
  • War, terrorism, civil unrest, or government actions
  • Internet or telecommunications failures
  • Power outages
  • Labour strikes or disruptions

The affected party will notify the other party promptly and make reasonable efforts to resume performance.

If force majeure continues for more than 60 days, either party may terminate the affected Services without liability.

17. GENERAL PROVISIONS

17.1 Entire Agreement

These Terms, together with any applicable Statement of Work, Data Processing Agreement, and Privacy Policy, constitute the entire agreement between you and Abelar AI regarding the Services and supersede all prior agreements and understandings.

17.2 Amendment

We may modify these Terms at any time. Continued use after modifications constitutes acceptance. For paid engagements, amendments require mutual written consent.

17.3 Severability

If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction:

  • That provision will be enforced to the maximum extent permissible
  • The remaining provisions will remain in full force and effect

17.4 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

17.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent.

We may assign these Terms without your consent in connection with a merger, acquisition, or sale of assets. Notice will be provided if assignment materially affects your rights.

17.6 Notices

All notices under these Terms must be in writing and sent to:

Abelar AI Solutions Limited
Email: [email protected]
Address: Accra, Ghana, Remote-first team serving West Africa

Notices to you will be sent to the email address associated with your account.

Notices are deemed received:

  • Email: 24 hours after sending (if during business days)
  • Mail: 5 business days after posting

17.7 Relationship of Parties

You and Abelar AI are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.

17.8 Third-Party Beneficiaries

These Terms do not confer any rights or benefits on third parties, except as explicitly stated (e.g., our affiliates, partners).

17.9 Export Compliance

You agree to comply with all applicable export and import laws and regulations, including restrictions on destinations, users, and end-use.

17.10 Language

These Terms are written in English. If translated into other languages, the English version prevails in case of any conflict.

18. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Abelar AI Solutions Limited
Email: [email protected]
Phone: +233 50 066 1794
Address: Accra, Ghana, Remote-first team serving West Africa
Website: https://abelarai.com/contact

19. ACKNOWLEDGMENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

If you do not agree, you must not access or use our Services.

END OF TERMS OF SERVICE

These Terms of Service were last reviewed and approved by Abelar AI management on March 1, 2026.